Terms and Conditions

Last updated: February 2025

1. Acceptance of Terms

By accessing and using DOCASK, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our service.

2. Description of Service

DOCASK is an AI-powered document analysis platform that allows users to upload documents, ask questions, and receive intelligent responses based on document content. The service includes document processing, AI chat functionality, and various analysis features.

3. User Accounts

When creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to:

  • Upload illegal, harmful, or offensive content
  • Violate intellectual property rights of others
  • Attempt to gain unauthorized access to our systems
  • Use the service for any unlawful purpose
  • Share your account with others

5. Credits and Payments

Our service operates on a credit-based system. Credits are consumed when uploading documents and making queries. Purchased credits are non-refundable. Subscription credits expire at the end of each billing cycle and do not roll over.

6. Intellectual Property

You retain ownership of documents you upload. By using our service, you grant us a limited license to process your documents for the purpose of providing the service. We do not claim ownership of your content.

7. Limitation of Liability

DOCASK is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service. Our AI-generated responses should not be considered professional advice.

8. Termination

We reserve the right to suspend or terminate your account at any time for violations of these terms. You may also terminate your account at any time by contacting support.

9. Changes to Terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the new terms. We will notify users of significant changes via email.

10. Contact Us

If you have questions about these Terms and Conditions, please contact us at support@docask.ai